Monday, August 20, 2007

Paperless society?

Why is it that when a person gets into a civil service job, the first thing they do is call around asking for information they already have? This morning I got a call from the guy who is in charge of tenant relations asking me to get a note from my doctor, explaining the medical needs of myself and my wife. That note was submitted to them three years ago when we first applied for an apartment together.
I think it's the way files are handled. In this age of computers, it would probably be a lot easier if every single document was scanned the instant it came into an office and placed in the appropriate folder. The hard copy could then be put someplace safe and out of sight. Some guy would have to sit in an office somewhere waiting on the call to go find it, but at least it would definitely be in one place.
I've often thought the same thing about doctor's files. My own medical file must be close to three inches thick. The back wall of the receptionist's area doesn't need to be insulated. No draft could get through that much paper. Bank tellers should have to stand behind medical files. Think of the time that could be saved if a doctor could just call up your history on her PDA over a wi-fi system. How about prescriptions printed neatly from a list of drugs, and then the doctor just signs the bottom?
We were told ages ago that we would become a paperless society with the advances of the computer. Now it seems like we have more forms to fill out than ever. The ironic one is the five page form that allows an organization to keep a computer file of your data.

1 comment:

Anonymous said...

Well i do know one person who has an almost paperless office now. Our vet. When i first started going to the vets with our oldest cat he still had the file system. Then about a year or so ago we went in and he wanted pictures of our pets with a digital camera. He has everything on his laptop now including a picture of a cat with a real attitude ( our oldest) and a real nice picture of our cuddle cat.